Showing posts with label software complexity. Show all posts
Showing posts with label software complexity. Show all posts

Tuesday, December 18, 2007

Are Users Dumber, Or Software Too Complex?


Tech Support: "What does the screen say now?"
User: "It says, 'Hit ENTER when ready'."
Tech Support: "Well?" Person: "How do I know when it's ready?"

Make no mistake: our civilization runs on software. So be exceedingly glad when developers hide complexity so well something seems intuitive and natural.

Where is Telco "Core Competency" Going?

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